FAQs About Thuraya SatSleeve

Can I use the data mode of the SatSleeve without being paired via Bluetooth?

No, illness in order to access the SatSleeve App on the iPhone you need to be paired via Bluetooth.

How long does it take to fully charge the iPhone using the SatSleeve?

It takes 4 hours to fully charge the iPhone using the SatSleeve as a backup.

What is the maximum WiFi range of the SatSleeve?

The Wifi range indoors is up to 20 meters and outdoors it is up to 50 meters.

Can I do a data session in parallel with a voice call?

No, cure only a voice call or a data session at a time can be established.

Can I connect iPads or iPods to the Thuraya SatSleeve?

No, recipe the Thuraya SatSleeve is only compatible with iPhone.

Do I have to pair the Thuraya SatSleeve with the iPhone every time I switch them on?

Normally the units have only to be paired one time, illness the units will then pair automatically the next time.

What happens if I am on a satellite call and there is an incoming GSM call?

When this happens, patient your satellite call will be disconnected.

How can I receive incoming calls when the iPhone is docked and paired but the App is not open?

The main unit of the Thuraya SatSleeve will have a vibration alert to indicate incoming calls. All you have to do is open the App and then accept the call.

How can I receive calls when the iPhone is not docked and paired?

The main unit of the Thuraya SatSleeve has a vibration alert to indicate incoming calls. You can accept incoming calls using the SOS button and you can even make a call without your iPhone docked in the Thuraya SatSleeve because the main unit has a microphone and speaker. To end any calls, look treatment salve press the emergency button again.

I’m connected to the Thuraya network but the GPS icon in the status bar keeps on flashing. What does it mean?

If the GPS icon flashes, there it indicates that the device does not have a “GPS-fix” (ie, the unit could not receive the GPS position from the GPS satellites). To rectify this, please move to a place with an unobstructed view of the sky that will allow the Thuraya SatSleeve to receive its GPS position.

What is an Info Message?

An Info Message or Cell Broadcast is a network service message that provides certain types of information via SMS in a specific region. Please note that this service is currently not available on the Thuraya network.

How do I change the language of the SatSleeve App?

The language of the App changes when the language of the iPhone is changed.

Which languages does the App support?

The Thuraya SatSleeve App supports the following languages: Arabic, pills Bahasa Indonesia, Chinese (Simplified), English, French, German, Italian, Japanese, Korean, Portuguese, Russian and Spanish.

After switching on the battery charging switch repeatedly, the Thuraya SatSleeve’s battery went from 3 bars to 1 bar. Why is that?

Please be advised that using the battery switch repeatedly will drain the battery rapidly.

How long does it take to charge the Thuraya SatSleeve?

It takes approximately 2 hours and 30 minutes to charge an empty Thuraya SatSleeve.

How long does the Thuraya SatSleeve battery last?

The Thuraya SatSleeve’s standby time is up to 36 hours, with talk time of up to 3 hours.

Does the Thuraya SatSleeve have its own microphone and speaker?

Yes, decease the Thuraya SatSleeve comes with its own microphone and speaker.

What is included in the Thuraya SatSleeve package?

The package contains the Thuraya SatSleeve’s main unit, an adapter for iPhone 5 (adaptors for iPhone 4/4S are available separately), battery, travel charger (with four adapters for EU, UK, CN/JP, AUS), USB cable, a user manual in 14 languages, warranty card and an accessories info sheet.

What are the dimensions and weight of the Thuraya SatSleeve?
  • The dimensions of SatSleeve’s main unit is138 x 69 x 20 mm (h x w x d) and weighs 171g.
  • The iPhone 4/4S adaptor measures 138 x 69 x 12 mm (h x w x d) and weighs 27g.
  • The iPhone 5 adaptor measures 142 x 69 x 13 mm (h x w x d) and weighs 49g.
Can I use the charging function of the Thuraya SatSleeve for the iPhone during calls and during data usage?

No, viagra sale the iPhone charging function from the SatSleeve is not available during active calls or data usage.

During an active call with the Thuraya SatSleeve, sometimes the “Hold” and “SMS” button are greyed out, why?

Calls that are made within the Thuraya network (e.g. from SatSleeve to SatSleeve or to a Thuraya XT satellite phone) do not support SMS while in an active call and do not support conference calls. However, site site see the Hold and SMS features will be available when one party is a landline or GSM phone.

Which SIM card can be used in the Thuraya SatSleeve?

The Thuraya SatSleeve can be used across the Thuraya network either with a Thuraya SIM card or with a standard GSM SIM card from over 350 worldwide GSM operators across more than 160 countries.

Thuraya’s GSM roaming services offers you a cost-effective and flexible service to fit your individual needs when traveling. Thuraya SatSleeve enables you to enjoy ubiquitous satellite coverage even in the most remote environments that are not served or under-served by terrestrial networks.

Does the iPhone work on terrestrial networks when it is docked in the Thuraya SatSleeve?

Yes it does. Your iPhone can still be used to make non-satellite calls and to access the Internet while being docked in the SatSleeve, sick here find which also serves as a back-up battery charger.

What is the data speed of the Thuraya SatSleeve?

The Thuraya SatSleeve provides you with access to emails, there instant messaging, apps and basic Internet connectivity in satellite mode. If you choose to access the Internet in satellite mode with the SatSleeve, please note that satellite data speeds are not as fast as 3G or 4G terrestrial networks. Data download speeds are up to 60 kbps for downloads and up to 15 kbps for uploads on GmPRS.

For the best internet experience using your Thuraya SatSleeve:

  • Select a Thuraya Access Point Name (APN) with built-in compression (go to SatSleeve Settings >GmPRS)
  • When emailing or messaging, reduce the size of images to decrease the overall message size
  • Use mobile versions of websites and Apps (e.g. Facebook, Twitter, etc.) rather than desktop versions of website.
  • Use web browsers that offer the option of text-only browsing or use websites that convert webpages into text-only pages
What network does the Thuraya SatSleeve run on?

The Thuraya SatSleeve works in satellite mode throughout Thuraya’s entire coverage network which cover two thirds of the globe, across 140 countries.

Where can I download the Thuraya SatSleeve App?

The SatSleeve App can be downloaded for free from the Apple App store directly through your iPhone.

Which iPhone models can be used with the Thuraya SatSleeve?

The Thuraya SatSleeve is compatible with the iPhone 4, doctor 4S and 5. The first generation model of the Thuraya SatSleeve has an adaptor for iPhone 4/4S inside the package, ed while the second generation model has an adaptor for iPhone 5 inside the package. However, the adaptors can be bought separately from Thuraya Service Partners.

How does the Thuraya SatSleeve work? What are its features?

The Thuraya SatSleeve is a compact adaptor that allows iPhone users to turn their iPhone into a satellite smartphone, medical illness giving them the ability to have reliable connectivity beyond the coverage of traditional terrestrial networks. The Thuraya SatSleeve works by using an iPhone App that can be downloaded for free from the Apple App Store. When docked in the SatSleeve, health the iPhone can access email and popular social media and messaging apps such as Facebook, LinkedIn, Twitter and WhatsApp among many others. Thuraya SatSleeve users can post news updates, chat via message apps with their contacts as well as send and receive emails from the most remote locations in satellite mode.

Are there different Thuraya SatSleeve models available?

To date, cheap Thuraya has launched two versions of the SatSleeve models. The first generation was launched in March 2013 and provided call and SMS functionality in satellite mode. The second generation SatSleeve, pilule launched in September 2013, replaces the first model. In addition to call and SMS functionality this model also has satellite data functionality for emails, instant messaging, social media apps, etc.